Thank you very much for considering Rinace Diamonds. We take full responsibility of the product till it reaches you.
Shipping
You can choose to pay through UPI, Credit card, Debit Card and Google Pay. To prevent orders from being refused on delivery, we DO NOT OFFER COD.
Please note that we only ship through reputed courier partners such as Delhivery.
Please ensure that the shipping and contact details entered by you while ordering are correct. In case you happen to enter incorrect shipping or contact details while ordering, please reach out to us at rinacediamonds@gmail.com at the earliest.
If you wish to make changes to your shipping address, please mail us at the earliest. We shall try our best to accommodate your request provided the parcel is unshipped. However, once the parcel is shipped, no further changes can be made.
Delivery Time
At Rinace Diamonds all products are handmade with attention to detail. If your order contains multiple products with variable shipping times, the longest duration shall be applicable on your order.
On placing your order, you will receive an email/SMS containing a summary of the order and also the estimated delivery time to your location.We take around 15-20 working days from the date of placing the order to ship the large products, and 7-10 working days for small products.
Delivery time might be a little longer for remote locations, depending on their accessibility. In such cases, we shall be reaching out to you through SMS & email. Please note that orders once shipped, cannot be expedited as they are no longer under our control.
There may be delays in shipment/transit due to Covid-19 restrictions or any event of natural calamity.
If the parcel is damaged/unsealed/opened at the time of delivery, please refuse to accept the same and notify us within 24 hrs through email/whatsapp.
We aim at delivering your parcels at the earliest to ensure a fast, smooth and hassle free experience. Feel free to reach out to us for queries and information regarding shipments.
HAPPY SHOPPING!
